Every so often I spend some time organizing personal files and run across an interesting note I’ve captured reading a book or article. I found these few bullet points I had jotted down while going through Dare to Lead that I found so useful, and surprisingly pertinent to my career as a UX Design Leader. Highly recommend this book, it’s worth the time for any young professional looking to lead people effectively.
Key takeaways:
What stands in the way, becomes the way.
Don’t avoid tough conversations putting politeness over clarity.
Focus more on scary feelings that arise with change.
Don’t focus on problematic behaviors.
Connection & empathy builds trust.
Embrace failures and risks.
Focus more time on fixing what broke, not on reassuring people–they are ‘still’ valuable.
Focus on accountability & learning, not shame & blame.
Stay dedicated to problem identification.
Don’t rush to big blind swings.
Be measurable.
Strive for progress not perfectionism.
