Contact center superpower
Digital Genius offers a technology layer ready to integrate with most contact center platforms. Customer service members soon enjoy automated, cross-channel communication routing, and pre-filled responses to common inquiries–and the systems only gets better from there.
I worked with product stakeholders to redesign the Digital Genius marketing website front end and back end CMS experience. Design began with establishing a new creative direction for the brand from a whimsical technology, to a human-friendly, AI and machine learning.
Strategy, creative direction, copywriting, UX design, visual design, project management.
Paul Goins - Lead Designer, Project Manger
Zach Rubin-Rattet - Developer for LION